Terms of Service
Terms governing use of the FiveCheckMate website and enquiry workflows.
These terms apply to your use of the FiveCheckMate website and enquiry services.
1. About these terms
By using this website or sending an enquiry you agree to these terms. If you do not agree, please do not use the website.
2. The website
The website provides general information about document, verification and transaction-coordination workflows. It is not a substitute for case-specific professional advice. Please do not rely on a web page as the sole basis for a property purchase, loan sanction, legal decision, tax decision or escrow release.
3. Services and engagements
Deliverables, sources, period, turnaround, fees and responsible professionals are set out in the written scope we agree with you before detailed work begins. Where an engagement letter or invoice differs from these terms, the engagement letter or invoice applies to that engagement.
4. Your responsibilities
- give accurate and complete information;
- share only documents you are entitled to share;
- use our services for lawful purposes only;
- not send passwords, OTPs, banking credentials, identity documents or original documents through the enquiry form.
6. Third-party records and delays
Some records come from registries, courts, portals and other authorities that may be unavailable, incomplete or delayed. Findings reflect the records available at the time. See the Disclaimer.
7. Fees and refunds
Fees are confirmed in writing before detailed work begins. Refunds are governed by the Refund Policy.
8. Confidentiality
We treat information you share with us as confidential and use it only for your engagement, subject to disclosure required by law. See the Privacy Policy.
9. Intellectual property
The website content, design and reports we prepare remain the property of FiveCheckMate unless the engagement states otherwise. You may use reports we deliver to you for the purpose of your transaction.
10. Limits on liability
To the extent permitted by law, FiveCheckMate is not liable for indirect or consequential loss, or for loss arising from information that was inaccurate, incomplete or unavailable at source. Our total liability for any engagement is limited to the fees you paid for that engagement. Nothing in these terms excludes liability that cannot be excluded under Indian law.
11. Governing law
These terms are governed by the laws of India. Subject to any mandatory rights you have, the courts at Hyderabad, Telangana have jurisdiction.
12. Changes and contact
We may update these terms; the date at the top shows the latest version. Questions: legal@5checkmate.com.